Behavioral changes! V 1.0

I was recently very surprised to read a newspaper article on Uber (in Bangalore) providing customers a rating. What !! Aren't customers supposed to provide ratings for the services received. Defied logic. 

(The original article on Uber in “The Hindu” http://www.thehindu.com/features/metroplus/have-you-been-fretting-about-what-your-uber-driver-thinks-of-you-youre-not-alone/article8422948.ece )

I had seen a big change in how customer friendly Ola drivers had become (in Chennai) after ratings were introduced. Not only customer friendly, but also better drivers -- no rash driving, lesser honking, no foul mouthing other drivers on the road and no expectation on extra tips...hmm!! 

Never mind the Ola boats which came during the December rains, but we started having a preference for Ola cabs - especially after our car was flooded and we were dependent on other modes of transport!

When I casually enquired with the drivers, soon realized that their incentives / customers assigned are linked to the ratings received. 

Is amazing to see how introduction of these ratings And linking it to their incentives could bring in such a positive behavioral change.

Coming back to Uber, as I started to read the article in detail, was intrigued to see the parameters that the drivers had for rating - timeliness, conversing, clarity on route/route guidance, etc. -- clearly, well thought out parameters to bring about customers behavior changes.

  

Being in the service industry, despite being a captive organization, many times having to put up with "customers" requests, one sided expectations....I started think of “Hey, maybe this could be the way to change behaviors”

After some soaking of "customers ALSO being rated" I can relate very well to what Uber is doing. If implemented in the right way and used judiciously, it would lead to better behaviors on both sides.

It would be interesting to see the customers reactions when this introduced in more places / services - for sure, I would need some getting used to...

This blog has a 1.0, so you can definitely expect Kanchana-II, Aranmanai-II's :)

Cheers

In God's own Country!

It has been a while since I wrote a blog – but I did not want to miss writing about a great trip that I had been to this summer.

Getting straight on to the trip to “Alappuzha” in God’s own Country – after some hiccups on the train ticket confirmation, we (Neela/ Divya and Yours faithfully myself)reached Alappuzha on a Cloud cast Friday – seething from the close to 40 degrees “Kathiri Veyil” in Chennai, this was a welcome change.

As we stepped out of the small and serene station, we faced our First surprise – government regulated pre-paid autos – people standing in queues and (think) it was a common ticketing station for bus/ autos. After collecting a nominal service charge of Re.1 (You read it right – it is Rupee ONE), we moved on to our Auto - the fares were very reasonable relatively.

As we were going in the Auto, my mind was drooling in the wonderful – rain carpeted roads making it dust free, water bodies, colorful flowers blanketing canvas green trees, unhurried lifestyle, fewer cars, traffic free roads.. Hmm… maybe in the future, we can think of settling down here and enjoy this life more regularly!

The auto driver while giving the change spoke in Perfect English (with a wee bit of accent) and wanted to check our travel plans and whether he could be of help. Getting down and thanking him for the offer and politely declining (as we had made our arrangements), we reached “Ashtamudi Homestay”. Neela was mentioning that Kerala was 100% literate and we had our first taste of it.

It was our first experiment with “Homestays” and we were not sure what to expect. We were greeted by a very pleasant couple to a nice compact furnished home. As we were waiting for our room to get ready, seeing Divya playing with a smartphone, the owner reminded us that “Sir, Wi-Fi is free” – Wow! Was now Divya’s turn - to call out one of her favorite dialogues “Technology has improved very much”.

After refreshing ourselves, we enquired with the Homestay owner on places to see around – the options were plenty -- sea shore, boat ferry, temples, shopping, Light house, temples, City center, restaurants, etc.

Feeling hungry, we ventured into “Hot Kitchen” (best “Vegetarian hotel” ~ house owner) in the city center which was about a Km away. After a heavy “full” meals, we were loathing around lazily in the city-center window shopping on the roadside and decided to take a break on the steps of a corner shop – to relish the scenery and observe the lifestyle of the people.

We realized there was a water-body close by and walked up to see a plant/shrubs grown ‘no water’ stream, with a lovely park with nice seating places. Chilling out for some more time there, Neela suggested why not we see any of the special places in/ around Alappuzha.

Having Googled the previous day, did know that there was a Palace/ museum nearby – but the auto driver could not recognize this place – he caught on to the word “museum” and informed us that there was a museum some 2-3 kms. away – so we decided to venture and see this museum, not knowing what to expect.

As we were going in the Auto, expecting to see a combination of – kings armor, swords, dinosaur bones (?), etc. we were in for next surprise – we reached a private museum called “Revi Karuna Karan Memorial museum” built by his wife, in honor of Revi, a third generation Coir exporter who had made it big.

Entry fee was Rs. 100/person and nothing until that moment seemed expensive – we went to see the museum and were in for our next surprise. One of the staffs took us around the museum explaining about the family and then the collections – “Largest private collection of Ivory crafted items”(Sir, Ivory is banned now, but our Sir collected this earlier with proper licence), ‘one of the largest private collections’ of “Swarovski crystals”, hand-made expertly crafted shells, Jade Buddha’s, 200 St Ft. murals of the world painted with traditional vegetable dyes, and much more – well maintained and worth every Rupee!! (Of course, we were politely told “No Photos please!”)

See more in http://www.rkkmuseum.com/ or better still, visit the museum to relish the beauty of the collection.

Neela’ s remark as we were walking out, “thought we are getting to become upper middle class, but now I realize that we have some way to go!” (Such was the richness of the collection – Value & rarity)

On to the beach – usual stuff -- waves, Sweet cup corn, popcorn, ice creams…and then the next surprise – Camel ride. Neela is very keen to go –– three of us on a camel, was indeed a sight to see! That was our surprise…to Alappuzha! 

Tired, after a long day and getting a great sleep, we wake up next day to the claps of thunder – it is raining Cats and dogs for over an hour and we are worried about our office colleagues who would be arriving. Luckily the train reaches safely albeit 15 minutes late.

Part II of the Great trip starts… we get on to the houseboat – our group of 17 is broken into three – “heavy rains expected, so smaller houseboats Sir”…ok! Fine and then the Joy ride starts – being the first stay in a houseboat, I am coming to grasps with the comforts of the houseboat generator operated Fridge, AC, power backup, running water, furnished kitchen….Cool!

The Boat keeper announces that Lunch is ready – a quick shower and change of clothes and we are all set – great Lunch – Welcome drink, Rice, Sambar, Poriyal, Pappads, Fresh curd, pickle, dessert – Pineapple! (there is some debate whether it is Sambar or Rasam with others as the menu is the same in the other boats – finally we reach a compromise and find out the reason – Kalaki uthana Sambar, mela-la appadiya rasam…(on the lighter side!)

We are still awed by the scenery and then it starts – rains like as if it had reserved the shower for us to start the trip – in the safety of the boat, the sceneries look even more beautiful. The five of us in our boat just keep chatting and relish clicking away and then the boat keeper announces it is time for Chai...options are available – Coffee / tea and Divya prefers fresh Lime juice…all made available in a jiffy along with tasty Hot Nethram pazham bajjis – in that weather sipping the tea and eating the hot Bajjis…Wow, life could not be better!!!

It is soon evening and the boat is docked and we take a small trek out on the land path in between water bodies. Kids seem to love the location even better. Time for photo shoots – all of us turn models and everyone is busy clicking away. With all 17 of us on the same boat now for the evening, it is time now for some great games organized by Archana and Lakshmi --- fun evening passes fast and the boat keepers announce it is time for Dinner…kids relish on the tasty chappathis and we attack the other items (hungry from the trek and games and more importantly posing for the photos!  )

Time to hit the deck and retire to our respective boats / rooms...we start to snore away – the boat is still docked and so not much of a rocking motion. In the middle of the night I wake up to see a small flashlight at a distance – still half asleep, I try to see from where the light is coming only to realize that the skies have cleared and the moon is shining away gloriously for us.

Great tea/ coffee and the boat keepers ask us to hurry up as the breakfast would be ready and we would be dropped back sharp at 9 AM. We continue to click the sun rise (West coast – Sun rise?) – Yep the sun rose over the lake bodies, only thing it was already up by the time we got up! After a Salt water shower bath, we get to eat another great breakfast - finishing off with a fruit dessert and tea/ coffee.

We dock and then the third part of the journey begins – it is a package tour and we are off to Cochin/ Ernakulum. We go to the sea shore and do loads of sea side beach shopping - bags, rings, mementos, picturesque fridge magnets, etc., and eat away on the side shops – tender coconut, masala chai, ice creams…the food fun continues, as well.

Later in the afternoon, we go for a Sea cruise…a one hour chartered boat ride into the sea – great view and next set of great photo shoots – the sea, the cochin dockyard, eagles flying low to catch fishes, the fishing nets, the export containers, the Port trust offices, Indian Naval academy offices..

Other interesting things about Alappuzha!

     * Cell phones – hardly used; everyone had it, but on the whole of the first day, we probably saw only ONE person talking on the cellphone while walking on the road.

     * Local specials – Kerala is famous for so many things, but we wanted to try the local food – Puttu/ avial, etc., and we got Dirty stares when we ordered these items – most of the hotels did not serve these, we continue to search and finally find a road side eatery which serves Puttu avial – Wow! Wasn’t that different and yummy!

     * Small restaurants were serving herbal hot water in attractive colors (Pink, green, etc.)– in that weather, it seemed not only healthy, but also so tasty!

    * Coming from a water starved place and not seeing much of water saving (e.g. Rain water harvesting) made me wonder how all states can work for equitable distribution of ALL resources! (Electricity, water, etc.)

    * Lottery – TN has banned lottery ages ago but it was interesting to see Lottery tickets being sold at various places; was very tempted to buy, but wiser sense prevailed!

Time to go back home…the first batch leaves; we are booked for a later train and so there is time to go around Ernakulum – some more shopping and then we take the train – a great trip with Cool friends / Family and baggage’s of memories to carry!

The trip was wonderful -- only because of the organizers Kannan, Sangitha and the friends/families that made it – Ramya, Bala, Bavanthi, Vidhya,P rem, Sahana, Prajin, Archana, Lakshmi, Sasi, Janani, Ranjith.

See some of the cool trip snaps in:

http://share.shutterfly.com/action/welcome?sid=0AbsmzlszcN2zjA

http://www.shutterfly.com/lightbox/view.sfly?fid=3a696c4dde32c4030031ecd658bfd733

https://plus.google.com/photos/116895324871472058451/albums/5882655184483894065?authkey=CL331djH6L7xdw

https://plus.google.com/photos/115081439666059971748/albums/5885180057459299345?authkey=CKrDjryOkcPBUQ&cfem=1#photos/115081439666059971748/albums/5885180057459299345?authkey=CKrDjryOkcPBUQ

HI Friends, there is a new program on Vijay TV called Kitchen Superstar..reality cooking show! (No no – I am not promoting this program)

Each week there are different set of 5-6 television personalities and Actor(yesteryear actor) Suresh hosts it – 3 minutes into the show and my daughter Divya says, Dad, this resembles “Masterchef – Australia”..she was absolutely right – the settings, theme – hmm!!
Its ok – If there is good program, good movie, etc., we need to bring it to the local audiences also – right or else they would not get to see the wonderful entertainment showcased in other countries!! ;)

The chef (Chef Venkatesh) who judged the show was particularly strict / tough…giving pretty straight feedback and putting the amateur chef’s to complete unease all through the program.

But finally when he summarized at the end, it was well packaged and amazing and wonderful piece of advice that he gave!! One particular theme/ concept that he mentioned was “Clean as you go” which made me to wonder what this is all about!

Was casually using this phrase all through the week (at home) - so much that I could after a while, see some different reactions from my wife and daughter!!

So researched on the web and what this is all about – surprise surprise!! It is concept like 5S (for those who are aware of this) or like six sigma and some Companies even have it as a policy.

"Clean as you go" is a piece of cooking advice -
Post-cleaning makes the process seem sooo much longer and arduous to have all that work left to do after the payoff of eating. Not to mention, items that aren't cleaned right away tend to be more difficult to clean because the food gets gunked onto the dishes.

Cleaning as you Go (cook) so that we avoid separate cleaning later (aka mountain of dishes to clean or waking up to a messy kitchen). It would feel better organized and more focused when your workspace is tidy. The ingredients would stand right in front of you - fewer mistakes & Cooking would be more fun. Imagine working in a clean, uncluttered environment.

In an office, imagine working in a clean desk as against a messy work place, jumbled desk.

In a factory environment, it's identified as best practice from a Health & Safety view apart from hygiene point of view (prevention of slips / trips and falls). It's used as part of lean methodologies.

It's important if you establish this kind of regime to remind staff that hand hygiene is important after any cleaning activity as "clean as you go" can make people think they pick up some rubbish and then go straight back to handling food.

Some corporates have it as a Company policy (especially in manufacturing) – the perceived benefits include productivity and having a safer work place – be it the kitchen or your work place. Imagine working in a neat beautiful well arranged place vs. a messy dirty workplace – what would you prefer?

To me, it is lot about attitude and how each of us can do work in a much smarter way!!

How about you? Do you clean as you go while cooking/ working?

People and Cultures - China

In the training program in Shanghai, there was a session where we were discussing people and cultures.

Each of us were sharing something unique about their country or something which they are proud of, about their country.

As each of us were sharing our proud (Aaha!!) moments, a participant from China said “We are proud that people from China do not take tips (in hotels, taxis, etc.). That was shocking to me…we “hear” so much about corruption in many countries including China. How is this possible?

Back in the hotel room, I started to reflect back on my few days in Shanghai and…!

Not once had the Bell boys asked or had a “Given me a tip, PLEASE” look on their face. Similarly the taxis gave exact change back, no cribbing if we asked them to take some place – always the meter!

Another time, I had a problem with the toilet flush – somebody attends to it and then he is almost running away once the job is done. I ask him to wait to be sure it is properly fixed. Once I confirm, he is literally out of the door. I thought it was the language the reason (most people don’t speak English Yet).

But after hearing the “Tips” story, I was able to understand why the toilet mechanic left the room so fast.

Another side of the Chinese culture that i was not aware and felt great to hear n Share.
Ok, back to corruption - there is a bigger story about this in China; maybe will share it in some other blog, some other day!

More stories!!!

One story from India (not shared in that forum) was on the Sardarji’ s in India. There are other jokes as well – Mallu jokes, Lalu jokes, etc. – but the most popular ones are the Sardarji jokes :)

Khushwant Singh the noted literary giant shared on why the Sardars are so very popular - they are able to joke about themselves and take it in the right spirit when others joke about them.
here it goes - you might have heard this story before

"During his last vacation, his few friends came to Delhi. They rented a taxi for local sight-seeing. The driver was an old Sardar and boys being boys, these pals began cracking Sardarji jokes, just to tease the old man. But to their surprise, the fellow remained unperturbed.

At the end of the sight-seeing, they paid the cab hire-charges. The Sardar returned the change, but he gave each one of them one rupee extra and said,

''Son, since morning you have been telling Sardarji jokes. I listened to them all and let me tell you, some of them were in bad taste. Still, I don't mind coz I know that you are young blood and are yet to see the world. But I have one request. I am giving you one rupee each. Give it to the first Sardar beggar that you come across in this or any other city.''

My friend continued, "That one rupee coin is still with me. I couldn't find a single Sardar begging anywhere."

Sikhs are one of the hardest working, prosperous and diversified communities in the world.
Something we as Indians can definitely feel proud off!!

Moving on.. (Just for laughs!!)

I heard of how hard negotiators some people are! Japanese, Germans…..on a relative scale, Chinese people / Indians would be far below.

There is one interesting place however in Shanghai – Called AP plaza or more popularly the “Fake market”.
You need to bargain - You Really NEED TO BARGAIN!!

For e.g. I bought Rolex watches here for "**"- guess what !!

The price started off around 500 Yuan and then - bulk purchase (9 watches), hard bargaining, we successfully bargained it for 110 Yuan (about Rs.900)

Rolex watches for Rs 900;hmm!
I used to wear this and proudly announce as “Original fake Rolex watches” – You can never find it out that it is not original, unless someone told you!

In this shopping plaza, you get so many things – clothes, bags, watches, iPhones, latest DVD’s, DS games!!! But you NEED to bargain.

The storekeepers know that you will bargain, so they quote a higher price. The potential buyers know that these are to be bargained, so they bargain.. So it is a vicious circle…

Some tricks to bargain included, walking away from the shop as if you are not interested (after bargaining for 5 minutes), going to buy at 7.45 pm  (closing time), recalling that you bought from him earlier (genuinely or just like that!!)

Listen to this experience from Russell Peters - on why Chinese and Indians can’t do business together
I have watched this video so many times and each time I have fallen down laughing.

http://www.youtube.com/watch?v=k2W8aGgmn1A&feature=fvwrel  –Cool, longer version!
http://www.youtube.com/watch?v=jsd0ZJOrIZQ  – Shorter version – Good!

Cheers and have a great day ahead :)

Hi Friends, this week i am sharing a great poem by Khalil ~ read slowly and again; you would really get a very different feeling and also feel the power of the words. This was shared by my good friend and colleague Ramesh

The Prophet ~ Children --- written by Khalil Gibran

And a woman who held a babe against her bosom said, "Speak to us of Children." And he said:

Your children are not your children.

They are the sons and daughters of Life's longing for itself.
They come through you but not from you,
And though they are with you, yet they belong not to you.

You may give them your love but not your thoughts.
For they have their own thoughts.

You may house their bodies but not their souls,
For their souls dwell in the house of tomorrow, which you cannot visit, not even in your dreams.

You may strive to be like them, but seek not to make them like you.
For life goes not backward nor tarries with yesterday.

You are the bows from which your children as living arrows are sent forth.
The archer sees the mark upon the path of the infinite, and He bends you with His might that His arrows may go swift and far.
Let your bending in the archer's hand be for gladness;
For even as he loves the arrow that flies, so He loves also the bow that is stable.

See also a related YouTube Video http://www.youtube.com/watch?v=LoyjKygp7qU

The Crisis that blew over

Let us start with a very good old joke..

When the Lord made Man, all the different parts of the body got into a discussion as to who is the Chief. The brain said it should be the Chief because it did all the thinking and guided the body.The eyes said it should be the Chief because it did all the seeing and helped to go to the right places.The ears said it should be the Chief because it did all the hearing.

The mouth said it should be the Chief because it allowed the body to eat and helped it to gain the energy to do other things. The Stomach countered with the explanation that since he digested all the food, he should be the Chief.The Legs argued that since they took the Man herever he wanted to go, he should be the Chief.


The debate went on without any consensus until the a**ehole butted in (pun intended) and argued that it should be the Chief.

There was a moment of total silence before all the parts of the body rolled on the ground laughing uncontrollably. “You can’t be the Chief,” they replied. “You are just an a**ehole.”

This made the a**ehole very angry and it clammed up and refused to open. Nothing could enter the body through the a**ehole, not even a plastic device. More importantly, nothing could leave the body and after a few days the brain became mushy and could no longer think. The eyes became watery and could no longer see. The ears became zingy and could no longer hear. The mouth, tongue, hands, feet, fingers, toes and whatnot all became weak and could no longer function properly.

By the fourth day the body was at the point of death and all the parts of the body relented and agreed that the a**ehole should be the Chief. The a**ehole had clearly proven that it was the most superior part of the body. From that day on the a**ehole became the Chief and ruled over the entire body.

What!!! Can you believe this (true!!) story..


So this takes us to the current crisis of the last week…Petrol and Diesel shortages in Tamil Nadu as well as India; In Tamil Nadu not only do vehicles run on Petrol/ Diesel, but due to the power crises / shortage, so many offices (Esp. IT/ ITES) use Diesel extensively!!

Let us move for a minute to a different scene; I am sure many of us would remember the famous James Bond dialogue “The world is not enough”…in the movie with the same title.

James Bond, the world's greatest secret agent, is sent once more into the breach in the name of Queen, Country, and a dry martini. 007 must resolve a potentially deadly power struggle between two unstable nations, with control of the world's oil supply as the ultimate prize. Bond is assigned as bodyguard to Elektra King, the daughter of a petroleum magnate who was brutally murdered, and is trying to foil the fiendish plot of Renard.

During his assignment, Bond unravels a scheme to increase petroleum prices by triggering a nuclear meltdown in the waters of Istanbul. Finally Bond in true Vijayakanth style oops Bond style unravels the puzzles and saves the world. And in the climax, it turns out that Elektra is the villain who had been brain washed while in captivity in order take control the world Oil reserves and ultimately rule the world.

Bond is about to arrest her and she (still deeply in love with Bond) offers him the World (All of the World’s oil reserves) and then comes the famous Bond dialogue “ The World is not enough”..and the rest as they say is history!!!

Now coming back to crisis of the last week, still the reasons for this sudden crisis and 4-5 days dry-out still remains a mystery and the sudden way it was resolved remains a bigger mystery.

Indeed, The crisis has blown over and we have moved on!

Going back to joke with which we started --
Think for a minute and you might wonder who are next chief is…fuel Or power or Water or ? you might never know which a**ehole could jack us up and hold everyone to ransom! ;)

Finishing off with the theme song of the “the world is not enough” – The world is just not enough!


"The World is not Enough"

I know how to hurt
I know how to heal
I know what to show
And what to conceal
I know when to talk
And I know when to touch
No one ever died from wanting too much

The world is not enough
But it is such a perfect place to start, my love
And if you're strong enough
Together we can take the world apart, my love

People like us
Know how to survive
There's no point in living
If you can't feel the life
We know when to kiss
And we know when to kill
If we can't have it all
Then nobody will


The world is not enough
But it is such a perfect place to start, my love
And if you're strong enough
Together we can take the world apart, my love
I feel safe
I feel scared
I feel ready
And yet unprepared
The world is not enough
But it is such a perfect place to start, my love
And if you're strong enough
Together we can take the world apart, my love


The world is not enough
The world is not enough
No Nowhere near enough,
The world is not enoughThe debate continued with the hands, feet, fingers, toes, neck and all the other parts of the body arguing their case as to why they should be the Chief.

I am your constant companion.



I am your greatest asset or heaviest burden.


I will push you up to success or down to disappointment.


I am at your command.


Half the things you do might just as well be turned over to me.


For I can do them quickly, correctly, and profitably.


I am easily managed; just be firm with me.


Those who are great, I have made great.


Those who are failures, I have made failures.


I am not a machine, though I work with the precision of a


machine and the intelligence of a person.


You can run me for profit, or you can run me for ruin.


Show me how you want it done. Educate me. Train me.


Lead me. Reward me.


And I will then...do it automatically.


I am your servant.


Who am I?


I am a habit.



From Habits Die Hard - by Mac Anderson & John J. Murphy

Good to Great

More Different strokes – "Pasanga"

A refreshingly different movie that I happened to see last weekend – the movie was simply superb!!! My Score 75+ / 100.

Wonder why I am giving such a high score – would rate it better than "Mozhi" and the wider appeal (all ages), read on...

What's different ?

Absolutely everything…!! NO NO KNOWN faces – the film has been completed with kids mostly and what a fantastic Job they have done to emote or bring to screen the Directors expectations (Debutant Director – Pandiaraj). The few adults acting in the movie have done an equally fantastic job..

Some very interesting things in the movie:

* For children: would enjoy every moment of the comedy and would easily relate to their own school happenings. Also an Excellent
Learning on how to handle or face Bullies in school

* For teenagers / Bachelors (Boys and Girls): apart from the comedy, the subtle romance between the Man & Woman and the Interesting Interactions and the way they handle the final Union part was very good – NO adult part what so ever in these sections, so people of ALL ages can Watch these scenes.

* For Grown ups / Married people (Esp. people married for > 4-5 years): Amazing segments inter-wined in the movie on how to handle / work with your Spouse. The message is so good and so relatable – I am sure each of you will benefit from these scene…No harm in rubbing the tears that flow naturally from Your eyes, in these scenes. (I Did!!)

The way some of the scenes are coolly handled is so good – being a debutant Director Pandiaraj has brought so much freshness to various scenes.

Some scenes / highlights:

- The Way the 6th Std girl (actual heroine – wah, what acting) stops the fight between her friend and her cousin by using the school mike after her regular efforts, escalation process failed (!!)
- The Kids Car and Motorcycle – opening scene
- The father who gives up a habit on the request of the son – the way the entire scene is laid out..cool!!! very touching
- Potti (Competition) & its positive effect Vs Poramai (Jealousy)
- The class difference existing in schools (Matriculation / Govt schools)
- Some cool best practices for school – offices or home..!!
- Parenting advice that the school teacher gives to his neighbour (MY FAVOURITE!!!)

Ok, how How did the Director manage to fit so many good things – frankly this is just a sample, there are too many more good things to see n Enjoy!!

Oh – Forgot to mention about the Hero & Heroine – It is all the Pasanaga….what talent / acting the Director has worked with the Children…Amazing!!!

Bottomline:

Takes you back in time to your childhood.. must watch for all. Would encourage each of YOU to watch this movie – Never mind that you will gain something about this…you can thank me for that….

To me it is not only about "Pasanaga"(Children) - it is all about "Pasamanga" (Affection!!!)

Sure if you liked this, please leave me a feedback in the blog or as always, mail to balajineela@gmail.com